12:05pm on Friday, June 4th, 2010
 

Hi Lauren,

Wow what a day

Both Gemma and I would like to extend a huge thank you to you and the team at Northcote House for helping make our wedding such a wonderful day. The venue, the food and the service were absolutely amazing and all contributed to that wow factor we wanted to give our guests.

Over and above this though I have to say that the level of service we received over the whole weekend from Marcus, the Manager at the Steam, Bake and Grill and the staff in general was exceptional. Nothing was ever too much trouble and they all went out of their way to ensure things were as easy and stress free as possible. More than anything though I have to make comment about Northcote’s most valuable asset; Oscar. His service and attention to detail was always impeccable and he provides that peace of mind you need on the day without worrying about things getting done or going according to plan. Without doubt he goes above and beyond his levels of duty and pretty much each and every one of our guests commented on how efficiently and effectively he runs the house….he was truly fantastic and I will not only be emailing him personally to thank him but will be emailing Kieran Bradley to pass on my comments.

Finally, we would like to thank you personally for conveying our dreams on paper into reality on the day. I know I was probably a real pain sometimes but we really do appreciate all your efforts and would recommend you, your team and the venue without hesitation to anybody.